Policies and Procedures
All staff and clients will be screened over the phone / email / text prior to coming to work, or an appointment. Anyone with the following symptoms will not be allowed entry and must stay at home for a minimum of 14 days:
- Shortness of breath
- Sore throat
- Pain swallowing
We ask you to please advise us if you have travelled outside of BC within the last 14 days.
Anyone who has arrive from outside of Canada, or who has been in contact with someone that has confirmed COVID-19 must self isolate for 14 days, and will not be allowed into the shop.
If staff start to feel ill at work, they must immediately let management and owners know, and leave work. They must stay home for 14 days.
Contactless temperature check will be performed upon arrival at the salon.
All our health/safety protocols and our shops have been inspected and passed by the Island Health Authority to ensure a safe environment is provided for all clients and staff.
There will be no distributions of refreshments. Bringing personal beverage containers into the salon will not be allowed. Disposable cups will be provided for water if requested. Cups will be thrown away into garbage immediately after use.
Clients are asked to refrain from bringing in food or gifts from home. We understand some appointments are very long and therefor you might require a snack. All food is to be consumed outside of our salon.
There will be no magazines, booklets, or appointment cards. No tablets will be provided.
Clients phones and personal items are to remain on them. Do not place any personal items on stylists stations/trolleys/work area.
Reception and Common Areas
Clients are asked to remain in their car until their exact appointment time. Waiting chairs are to be spaced out 2 metres apart.
One person allowed at the desk to check out at a time. Anyone waiting must remain 2 meters back.
Sanitizer will be provided at the desk.
Between every client at the desk, full wipe down of surfaces. Surfaces include; reception desk, visa/debit machine, chairs (if used), retail area touch points, and interior door handle.
Bathrooms will be stocked with soap, disposable paper towels, and foot pedal garbage cans. Signage will be provided in washrooms to remind staff and clients on proper hand washing protocol.
Staff breaks will be scheduled in rotation to avoid congestion. Sanitizer provided in staff room as well. If staff are coming back to eat, they must wash hands immediately prior to, and after eating. All garbage to be thrown out immediately, and any reusable container should go back into their personal bag to take home at the end of the day.
Appointments will be booked with extra 15 minutes to allows for proper cleaning and disinfecting/sanitizing.
Clients will to arrive on their own. No children, friends or family can accompany to an appointment.
Clients to not check in any earlier than their appointment time.
Space hair stations out 2 metres, or alternate stations.
Personal Protective Equipment and Guidelines
Staff are required to wear gloves and masks.
Clients are required to wear masks while in the salon.
Gloves will not be interchangeable between clients.
Specific Covid Protocol
Complete Beauty Safe course.
Any cleaning agents diluted into smaller containers must be labelled correctly according to Work Safe.
Specific bin filled with hot soapy water designated for tools and implements to be disinfected. Water will be changed every hour.
Client capes will be immediately put into laundry bin lined with a sealable plastic bag. They will be laundered in hot water after every use.
Used towels will also be put into a sealable plastic bag and will be laundered in hot water immediately after every use.
After every guest, entire station will be disinfected. Chair, armrests, base, station, trolley.
Any tool or implement used on clients will be taken to designated cleaning area. They will be washed in warm soapy water. Dried. Submerged in barbicide for appropriate time (10 minutes). Rinsed. Dried.
After use of wash basin / sink, entire area must be wiped down with virucidal agent. Including; chair, head rest, basin, nozzle, hose.
Popups will be discarded after every guest.
Any non-critical or semi-critical tool or implement will be washed and disinfected following proper Beauty Safe protocol.
Any critical implement will be sterilized or discarded following proper procedures. (Sharps container for any microblading / tattooing). Sharps container will be wiped down if handled.
Disposable bed covers will be used, or if not available, fabric covers will be laundered immediately after use. Chairs, linens, wax pots wiped and disinfected after use.
All disposable single-use items will immediately be discarded into garbage after use.
Tools to be Disinfected After Each Use
Hot tools Blowdryer Brushes
Capes (launderd) Clippers
Aprons (laundered if not plastic) Color brushes, bowls, bottles Foiling boards
Microblading implement handles.
Reception desk (client side) Retail products touched by clients Reception chairs (if used)
Color tickets and markers
1) All clients will be screened over the phone prior to coming to for an appointment. Anyone with the following symptoms will not be allowed entry:
- Shortness of breath - Sore throat
- Pain swallowing
Anyone who has arrive from outside of Canada, or who has been in contact with someone that has confirmed COVID-19 must self isolate for 14 days, and will not be allowed into the shop. Travel outside of BC in NOT recommended.
2) All clients are required to wear a mask while in the shop, and must sanitize hands upon entry into the salon.
3) Hands must be washed for a minimum of 20 seconds after using the washroom, and hands sanitized once sitting back at the station.
4) Only 1 guest allowed at the desk at a time. If someone is there upon arrival, please wait outside until they are finished.